Roaming

Get all your roaming information here, plans, rates and tips to ensure successful roaming no matter where you are.

  • Prepaid Roaming Plan - We offer excellent roaming plans for prepaid customers, at competitive rates so you can roam freely wherever you go!
  • Postpaid Roaming Plan - Travelling abroad? Stay in touch from anywhere with our Postpaid Roaming Bundle.
  • Roaming FAQs & Tips - Get quick tips to ensure you can roam successfully and learn the benefits of our new Roaming Plan
  • Travel Guide - The Roaming Travel Guide lets you see what the roaming rates will be in your visiting country.

Prepaid Roaming Plans

Travelling abroad? Stay in touch from anywhere with our Roaming bundle. Activating is easy — sign up with the MySkytel app.

How it works:

  • All Skytel prepaid accounts are pre-provisioned for roaming. No need to contact customer service to activate.
  • Please ensure that you have sufficient credit on your mobile account to activate a Roaming bundle.

ROAMING BUNDLES

3 Days

$3,000

Text - 10
Data - 300MB
Minutes - 10

Get This Plan

7 Days

$5,500

Text - 25
Data - 500MB
Minutes - 25

Get This Plan

14 Days

$9,000

Text - 50
Data - 1024MB
Minutes - 50

Get This Plan
If you have used up your bundle, charges are:
  • $30 per minute
  • $30 per SMS
  • $100 per MB
Customers are also charged $30 for receiving calls while roaming.

ROAMING RATES OUTSIDE OF PLAN

Skytel Networks

Incoming Call - $98.00
National Outgoing Call - $98.00
Calls to Guyana - $98.00 All Other Outgoing - $98.00 SMS - $30.00 Data (Per MB) - $307.20

Get This Plan

USA (T-Mobile/ AT&T)

Incoming Call - $198.00
National Outgoing Call - $198.00
Calls to Guyana - $198.00 All Other Outgoing - $198.00 SMS - $58.00 Data (Per MB) - $307.20

Get This Plan

Canada (Rogers)

Incoming Call - $198.00
National Outgoing Call - $198.00
Calls to Guyana - $198.00 All Other Outgoing - $198.00 SMS - $58.00 Data (Per MB) - $1600

Get This Plan

UK (Vodafone/EE)

Incoming Call - $198.00
National Outgoing Call - $198.00
Calls to Guyana - $198.00 All Other Outgoing - $198.00 SMS - $58.00 Data (Per MB) - $1600

Get This Plan

Brazil

Incoming Call - $198.00
National Outgoing Call - $198.00
Calls to Guyana - $198.00 All Other Outgoing - $198.00 SMS - $58.00 Data (Per MB) - $0.30 (per KB)

Get This Plan

Rest of the World

Incoming Call - $700.00
National Outgoing Call - $700.00
Calls to Guyana - $700.00 All Other Outgoing - $700.00 SMS - $70.00 Data (Per MB) - $1600

Get This Plan

Postpaid Roaming Plans

Travelling abroad? Stay in touch from anywhere with our Roaming Bundle.

How it works:

  • Contact Customer Care on 100 for details before roaming.
  • When you have reached your destination, turn on your phone and allow it to update to locate Skytel’s partner network in that country.

Eligibility for Postpaid Roaming

  • Ensure that the customer’s phone is able to roam: meaning that it operates on the required bandwidth.
  • Ensure that the customer's account has a minimum deposit of $40,000.

ROAMING BUNDLES

3 Days

$3,000

Text - 10
Data - 300MB
Minutes - 10

Get This Plan

7 Days

$5,500

Text - 25
Data - 500MB
Minutes - 25

Get This Plan

14 Days

$9,000

Text - 50
Data - 1024MB
Minutes - 50

Get This Plan
If you have used up your bundle, charges are:
  • $30 per minute
  • $30 per SMS
  • $100 per MB
Customers are also charged $30 for receiving calls while roaming.

ROAMING RATES OUTSIDE OF PLAN

Skytel Networks

Incoming Call - $58.00
National Outgoing Call - $58.00
Calls to Guyana - $58.00 All Other Outgoing - $58.00 SMS - $30.00 Data (Per MB) - $300

Get This Plan

USA (T-Mobile/ AT&T)

Incoming Call - $158.00
National Outgoing Call - $158.00
Calls to Guyana - $158.00 All Other Outgoing - $198.00 SMS - $58.00 Data (Per MB) - $300

Get This Plan

Canada (Rogers)

Incoming Call - $158.00
National Outgoing Call - $158.00
Calls to Guyana - $158.00 All Other Outgoing - $198.00 SMS - $70.00 Data (Per MB) - $1382.40

Get This Plan

UK (Vodafone/EE)

Incoming Call - $158.00
National Outgoing Call - $158.00
Calls to Guyana - $158.00 All Other Outgoing - $198.00 SMS - $70.00 Data (Per MB) - $1382.40

Get This Plan

Brazil

Incoming Call - $198.00
National Outgoing Call - $198.00
Calls to Guyana - $198.00 All Other Outgoing - $198.00 SMS - $58.00 Data (Per MB) - $0.30 (per KB)

Get This Plan

Rest of the World

Incoming Call - $700.00
National Outgoing Call - $700.00
Calls to Guyana - $700.00 All Other Outgoing - $700.00 SMS - $70.00 Data (Per MB) - $1382.40

Get This Plan

Roaming FAQs & Tips

1. What quick tips can I use to ensure I can roam successfully?

  • Ensure network mode is on "auto connect". (available in phone settings).
  • Postpaid customers need to ensure roaming is enabled on account.
  • Ensure data while roaming is enabled (available in phone settings).
  • Check APN in settings to ensure correct based on market.
  • Select Manual update and choose partner if automatic selection is not completed.
  • Ensure phone is compatible – triband/quadband phone.
  • Download MySkytel App prior to roaming to purchase or reactivate plan, buy additional top up or check balance.

2. What are the benefits of the New Roaming Plans?

  • Simplified plans which can be used in all of the 28 countries.
  • Data enhanced plans with no data overage.
  • No data overage charges.
  • Rollover data when plan is renewed before expiration.
  • Free Incoming Calls and Text messages.
  • Simplified calling rates.
  • Plan Variety.

3. What benefits do I get when I use the MySkytel App while roaming?

Roamers may use MySkytel App to enhance their roaming experience. They will be able to:

  • Purchase/Reactivate the roaming plans
  • Check their roaming balances
  • Speak to a customer care agent via webchat

4. Why is the New Roaming Plan better than the competitors?

Vs. other Local Networks

  • We offer more data on the Skytel Plan  - can be used for messaging and/or voice and video calls
  • Woffer to more locations
  • UK, Ireland
  • More Caribbean locations
  • e We have no overages – so no bill shock. You are in control of your spend
  • We allow plan to be auto-renewed if the option is selected
  • Skytel offers per-second billing

Vs. International Networks

  • Plan expires in 21 days and is non-renewable.
  • Unlimited calls in country only. Calls outside of country costs $1.99 per minute
  • Domestic roaming charges occurs when the customer moves from home network/ areas where home network is not available

Roaming Travel Guide

Travel Guide

The Roaming Travel Guide lets you see what the rates are to receive a call, acll home, call a Digicel number (other than home), call within the visiting country, call to another international number, send sms and use data.

Roaming Rates

Data Travel Guide
Network/Operator Receive Call Call Home Call to Digicel number( other than home) Call within Visiting country Call to other International numbers Sms Data
AT&T 0.96 0.96 0.96 0.96 0.96 0.28 7.77
T-mobile 3.4 3.4 3.4 3.4 3.4 0.34 7.77
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