Business: Fibre

Key Benefits

Get safe, reliable high-speed internet plus web-based tools for unbeatable prices.

  • High-speed fibre internet (secure fibre ONT included).
  • VIP Tech Support and troubleshooting.
  • Service Level Agreement with fault resolution within 3 days.
  • Video streams and video conferencing.
  • Public IPs to support your network, servers, cameras.
  • SIP lines for your PBX systems.
  • Crystal clear call quality.

Business Fibre is a Burstable Wired High Speed Fibre Optic Internet Service delivering speed up to 50Mbps, specifically designed for your business needs.

Business Fibre: 10 Mbps Business Fibre: 50 Mbps
Price $21,999 $33,999
Download Speed (up to) - Mbps 10 50
Upload Speed (up to) - Mbps 4 15
Installation Cost $22,800 $22,800
# Landline SIP included 1 1
# Public IPs included 1 1
Max # Public IP available 1 1
SLA (Business Hours) 72 72
Term 1 Year Contract 1 Year Contract

FAQs

1. What is Business Fibre?

Business Fibre is Skytel’s first shared-bandwidth solution, delivered end-to-end on fibre-optic cable. We’ve designed a solution that suit your business needs, building in premium support and after-care service to help you get the most out of your plan. In particular, we offer you the reliability and assurance you need to run your business effectively.

2. How do I sign up for this service?

Simply fill out the online request form here and a Business Fibre expert will contact you to complete your application within 48 hours.

3. What plans are available?

There are two options to choose from: 10Mbps and 50Mbps (download). These packages cost G$21,999 VAT inclusive and G$33,999 VAT inclusive respectively.

4. What is the installation cost and how do I pay it?

The installation cost for Business Fibre is G$22,800 (VAT inclusive). This will be added to your first month’s bill once the service is activated.

5. How does it work/what is needed to enable connectivity?

Business Fibre is powered by three (3) components, which Skytel will provide. A tap box (external use), an ONT and a battery back-up (internal use). In addition, each modem can accommodate a maximum of one (1) landline.

6. Will I need a Router to enable WIFI with Business Fibre?

Yes, you will need a wireless router to enable WIFI. Business Fibre is provided with a wired ONT. Therefore, you are required to independently install an internal Wi-Fi Router.

7. Will my speeds fluctuate?

Yes, your speeds may vary from time to time. However, this service provides a more stable internet connection than DSL since it is fibre-based, unlike DSL which is copper-based.

8. Will this solution be installed by Skytel?

This service can ONLY be installed by a certified trained Skytel Technician.

9. How will I be billed?

Business Fibre is supported by our robust online billing portal. MySkytel is the online portal that allows you to manage all your Skytel accounts easily and securely. You get 24/7 access to your account where you can view and pay all of your bills. Get Registered today for FREE.

10. Where can I pay my bills?

There are many ways to pay your bills

  • Visit A Skytel Business Office or Retail Store.
  • Use your mobile phone with Mobile Money
  • The MySkytel app is an easy and convenient way to pay your bill. Registering is simple!
  • Pay at a Skytel Money (Mobile Money) Agent.

11. Is Business Fibre available in my area?

12. How do I get help and support when I need it?

For inquiries or to report a fault, Skytel guarantees a resolution in 3 business days when following either of these options:

  • Online Live Chat via Skytel website
  • Online Report an Issue at skytel.co/report-issue
  • Dial 0FAS (0327) for the Call Centre
  • Email skytel@skytel.co
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